How Telehealth Licensure Actually Works
The rule that catches people out is that the physician must be licensed where the patient is physically located at the time of the appointment. Not where you live, not where you pay taxes, not where you were when you signed up. For someone at home in New Jersey this is simple. For someone who works in New York and takes appointments from the office, it is not, and it is worth sorting out before scheduling rather than discovering at the appointment.
- Licensure follows your physical location during the appointment
- Residency and insurance address are irrelevant to this
- Taking an appointment from another state means we cannot proceed
- Commuters should schedule for times they are physically in New Jersey
- We verify location at each appointment because we are required to
Controlled Substance Prescribing in New Jersey
Ketamine is a Schedule III controlled substance, which adds requirements beyond ordinary telehealth. A genuine physician-patient relationship has to be established, prescription monitoring is checked, and the evaluation is a real clinical assessment rather than a questionnaire that approves nearly everyone. A practice that skips these steps is not offering you convenience, it is exposing you to a provider taking risks with your care.
- Ketamine is Schedule III; prescribing carries specific obligations
- A real physician-patient relationship is established by video evaluation
- Prescription drug monitoring is checked as part of the assessment
- Quantities are limited with defined intervals between sessions
- A form-only approval process is a warning sign, not a convenience
What Treatment Involves
Everything happens at home. There is no New Jersey clinic to travel to, and given the state has some of the worst commuting in the country, that is often the deciding factor rather than a marketing point.
- Screening scored in your browser before any payment
- Video consultation with Dr. Ben Soffer, DO, and a full medication review
- Sublingual medication shipped to your home address
- Extended booking windows including 12:30 PM and 5:00 PM appointments
- A sober support person present for every session
- The same physician throughout, not a rotating panel
Who We Cannot Treat in New Jersey
The exclusions are clinical rather than geographic and are assessed before payment.
- Anyone physically outside New Jersey or Florida at appointment time
- Uncontrolled hypertension or significant cardiovascular disease
- Active psychosis, schizophrenia, or untreated bipolar mania
- Active substance use disorder, including alcohol use disorder
- Pregnancy or breastfeeding, and anyone under 18
- Anyone unable to arrange a sober support person
