Privacy Policy

Our Commitment to Your Privacy

Tovani Health, operated by Dr. Ben Soffer, DO, is committed to protecting your privacy and maintaining the confidentiality of your personal health information. As a medical practice providing ketamine therapy services, we are bound by HIPAA and other applicable privacy laws.

Information We Collect

How We Use Your Information

• To provide ketamine therapy treatment and medical care
• To communicate with you about your treatment
• To process payments and handle billing
• To comply with legal and regulatory requirements
• To improve our services and patient experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal health information. We may share your information only:

• With your explicit written consent
• As required by law or court order
• For emergency medical treatment
• With business associates who sign HIPAA agreements
• For payment processing and insurance claims

Data Security

We implement comprehensive security measures to protect your information:

• Encrypted data transmission and storage
• Secure cloud infrastructure with HIPAA compliance
• Limited access controls and regular security audits
• Staff training on privacy and security protocols

Your Rights

You have the right to:

• Access and review your medical records
• Request corrections to your information
• Request restrictions on how your information is used
• Receive a copy of this privacy policy
• File a complaint if you believe your privacy rights have been violated

Cookies and Website Data

Our website uses cookies and similar technologies to improve your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

Contact Us

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by email or through our website. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.